Privacy Notice

Speech Center of Katy is committed to protecting your privacy while providing your family with a positive experience with our services and website. This Privacy Notice explains our privacy practices and details on how/why we collect, use & share information. Our clinic follows HIPAA protocol to help protect the privacy and security of health info. You have the right to access, update or delete your data and information.

How we collect your personal info:

  • We collect your personal info when you actively provide it to us through your interactions and calls with us (ex. intake calls, texts, faxes)

  • We automatically collect personal info when you submit a contact form through our website

  • We collect personal info when you submit a new patient form and/or policy form

  • We collect personal info when we receive any referrals, authorizations and/or calls & faxes from your insurance provider

  • We collect personal info from any additional documentation you may provide us

  • We collect personal info from any third-party you have consented for release of information


What personal info we collect:

  • Patient Details (DOB, Address, Phone Number, E-mail, Diagnosis, etc.)

  • Family Info & History (Parent’s Name, DOB, etc.)

  • Medical Background & Details

  • Insurance Info

  • PCP/Specialist Info

  • Payment Info (Billing Address, Card of File or other payment details you may provide)



How we use your info:

  • All patient information is not being shared with third-parties or affiliates for marketing purposes. If you wish to have a third-party be in contact with our clinic and obtain info from us, you will need to fill out a “Consent of Release of Info” form

  • Providing & improving our services

  • To follow HIPAA compliance

  • SMS Opt-In or phone numbers are not being shared with any third parties

  • Legal Compliance

  • Service Providers


Data security measures:

  • Medical System that implements safeguards to prevent unauthorized access & maintain data accuracy

  • Role-based permissions

  • Reducing public access areas

  • HIPAA Security Rule establishes national standards to protect individuals’ sensitive electronic personal health info from unauthorized access and breaches

 


Terms & Conditions For SMS

Consent for SMS Communications:

Upon granting consent to receive SMS communications from Speech Center of Katy with Bridging the Gap Pediatric OT Services, please be assured that your phone number and SMS consent will remain confidential. We will not sell or share your information with third parties or affiliates. Your phone number and consent will solely be used to facilitate communication with you and will not be disseminated for marketing purposes. The info we receive is regarding patient history, insurance details, family history, etc.

 

Types of SMS Communications:

After obtaining consent, the following types of messages may be sent to you, depending on your interactions with our services:

  • Clients & Parents/Guardians: Updates related to client’s care, schedule & other relevant information.

  • Appointment Reminders: Regarding previously schedules sessions/events, time changes, coverage, etc.

  • Paperwork Reminders: Regarding forms that need to be submitted, etc.

  • Example Message:
    "Hello, we are reaching out as a reminder about your appointment at 00:00am/pm with your therapist Mrs./Mr.[Therapist’s Name]. Please let me know if you have any questions, thanks! -Speech Center of Katy with Bridging the Gap Pediatric OT Services. To opt out, reply "STOP" to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply "HELP."

    Standard Messaging Disclosures:

  • To opt out of SMS communications, simply reply with "STOP."

  • For assistance or inquiries, reply with "HELP."

  • Message and data rates may apply.

  • “For additional assistance, visit our website at [speechcenterofkaty.com] or give us a call at 281-758-8793.

Message Frequency:

The frequency may vary depending on the nature of the communication or request.

OPT-IN METHOD:

You may opt-in to receive SMS messages from Speech Center of Katy with Bridging the Gap Pediatric OT Services in the following ways:

  • Verbally, during a conversation/intake process

  • By submitting an online form

  • By filling out a paper form

Opt-OUT Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms and/or contact page.